1. Agreement
These Terms of Service (“Terms”) are a legal agreement between you and ACTIVI SPORTS LLC (“ACTIVI,” “we,” “us,” or “our”), a Georgia limited liability company, governing your use of the ACTIVI mobile application and related services (the “Services”).
By creating an account or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.
2. Eligibility
You must be at least 18 years old to use ACTIVI. By using the Services, you represent that you are 18 or older and that the information you provide is accurate and complete.
3. Accounts
You are responsible for your account credentials and for activity under your account. You may sign up with email and password or continue with Apple or Google. Keep your login information secure and notify us promptly of unauthorized use. We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose risk to users, ACTIVI, or third parties.
4. Marketplace use
ACTIVI connects members, trainers, and fighters for training, sparring, virtual sessions, group classes, messaging, sponsorships, and related features. ACTIVI is a platform. Unless we expressly state otherwise, we are not the trainer, fighter, gym, or other provider of a booked session, and we are not a party to the underlying training relationship between users.
Providers are responsible for the sessions and services they offer, including safety, qualifications, and compliance with applicable laws. Members are responsible for evaluating providers and participating safely.
5. Payments, plans, and fees
Paid bookings, sponsorships, and related marketplace charges are processed through ACTIVI’s payment partners. Bookings and sponsorships may include an ACTIVI platform fee deducted from provider proceeds. Fee rates depend on the provider’s pricing plan (including Starter, CORNA+, and Pro). Current platform fee rates and subscription prices are shown in the app (for example, under Pricing Plans) and may change from time to time.
Optional paid subscriptions (such as CORNA+ or Pro) may be billed through the Apple App Store or Google Play. Renewals, cancellations, and refunds for those subscriptions are governed by the applicable store’s terms and policies.
In-app payments only. All payments for bookings, sponsorships, and related marketplace activity must be made through ACTIVI’s payment flow in the app. Arranging, soliciting, or accepting payment outside ACTIVI (including through a separate payment processor, cash, or other off-platform methods) for ACTIVI sessions or related marketplace activity is a violation of these Terms and may result in suspension or termination.
Payouts. If you receive earnings as a provider or fighter, ACTIVI controls the timing of bank payouts. Earnings may be held for a delay after they become eligible so refunds and disputes can be handled. Exact timing is shown in the app. Providers remain liable for refunds, chargebacks, and dispute-related losses associated with their sessions or pledges. ACTIVI may reverse, withhold, offset, or otherwise adjust amounts as needed to address refunds, disputes, fees, or Terms violations.
6. Cancellation and refunds
Unless we state otherwise in the app for a specific booking:
- If a member cancels more than 24 hours before the session start time, a paid booking is typically refunded in full.
- If a member cancels within 24 hours of the session start time, a paid booking is typically not refunded.
- If a provider cancels a session, the member is refunded in full (if paid).
- If a provider cancels a group class, confirmed participants are refunded in full (if paid).
Refund timing depends on our payment partners and your payment method. We may update this cancellation policy; material changes will be reflected in these Terms and/or in the app.
7. Virtual sessions
Virtual sessions may require camera and microphone access and are facilitated through a video provider. You are responsible for your equipment, connectivity, and appropriate surroundings. ACTIVI does not guarantee that sessions are recorded or that recordings will be available to you.
8. User content
You retain ownership of content you submit, but you grant ACTIVI a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, and distribute that content as needed to operate and promote the Services. You represent that you have the rights needed to submit the content and that it does not violate law or these Terms.
We may remove or restrict content that is illegal, harmful, abusive, fraudulent, infringing, or otherwise inappropriate. Users may report content and block other members. We are not obligated to monitor all content, but we may do so.
9. AI features (CORNA)
CORNA and related AI features provide informational training suggestions and assistance. They are not medical, legal, or professional advice, and they are not a substitute for qualified coaching or healthcare. Outputs may be inaccurate or incomplete. When you use AI features, information you provide may be processed by an AI provider to generate responses.
10. Prohibited conduct
You agree not to:
- Violate any law or these Terms
- Harass, threaten, or harm others, or encourage unsafe or illegal activity
- Post fraudulent, misleading, or infringing content
- Circumvent ACTIVI payments, fees, or payouts, or accept off-platform payment for ACTIVI marketplace activity
- Interfere with or disrupt the Services, or attempt unauthorized access
- Scrape, harvest, or misuse data from the Services
- Impersonate others or misrepresent your identity, credentials, or affiliations
- Use the Services if you are under 18
11. Disclaimers
Training, sparring, and combat sports involve inherent risk of injury. You participate voluntarily and at your own risk. To the fullest extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
ACTIVI does not guarantee the quality, safety, legality, or outcome of any session, provider, or user interaction.
12. Limitation of liability
To the fullest extent permitted by law, ACTIVI and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Services or any booking or interaction with other users.
To the fullest extent permitted by law, our total liability for any claim relating to the Services will not exceed the greater of (a) the amounts you paid to ACTIVI for the Services in the three months before the claim or (b) fifty U.S. dollars (US $50).
13. Indemnity
You agree to defend, indemnify, and hold harmless ACTIVI and its officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services, your content, your sessions or offerings, or your violation of these Terms or applicable law.
14. Termination and account deletion
You may stop using the Services and delete your account in the app, or follow the steps on Delete your ACTIVI account. We may suspend or terminate access if you violate these Terms or if we discontinue the Services. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, and indemnity.
15. Changes
We may update these Terms from time to time. We will post the updated Terms with a revised “Last updated” date. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
16. Governing law
These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-law principles. Exclusive venue for disputes arising out of or relating to these Terms or the Services will be the state or federal courts located in Georgia, unless applicable law requires otherwise.
17. Contact
ACTIVI SPORTS LLC
Email:
support@activisports.com